Legal
Privacy Policy
Last updated: January 6, 2025
At PulseForge, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Personal Information
- Name and email address
- Account credentials
- Billing information
- IP address and device information
- Usage data and analytics
Monitoring Data
- Endpoint URLs and configurations
- Response times and status codes
- Error logs and incident reports
- Geographic location of requests
How We Use Your Information
- Provide and maintain our services
- Process transactions and send notifications
- Improve our service and develop new features
- Communicate with you about updates and support
- Ensure security and prevent fraud
- Comply with legal obligations
Data Security
We implement industry-standard security measures including:
- End-to-end encryption for data in transit and at rest
- Regular security audits and penetration testing
- Access controls and authentication
- Secure data centers with 24/7 monitoring
- Regular backups and disaster recovery plans
Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request data deletion at any time. Log data retention varies by plan:
- Starter: 7 days
- Pro: 30 days
- Business: 90 days
- Enterprise: Custom retention periods
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
- Object to data processing
Third-Party Services
We use trusted third-party services for hosting, analytics, and payment processing. All third parties are vetted for security and privacy compliance.
Contact Us
If you have questions about this Privacy Policy, please contact us:
privacy@pulseforge.io